Download speed not matching speed test: Why & How to Fix

May 21, 2022 - Views: 71 - this post if you find it interesting!

Because not all internet service providers are up front about the speeds they offer, it's crucial to know if you're getting the service you paid for. You run a download speed test to find that your download speed not matching the internet speed test? So why does this happen? What should your download speed be? and how to increase your download speed? Here you can find the answer.

Checking download speed not matching speed test 

Why is my download speed not matching the speed test?

It's no secret that actual internet speeds sometimes fall short of what providers advertise. However, if your speedtest results are much lower than what you're paying for, don't immediately contact customer service. There are a variety of additional things that can affect internet speeds that have nothing to do with your internet service provider.

  • Too many users or devices connecting at the same time is one of the most typical causes of a sluggish internet speed test. Another issue is being too far away from your wireless router, or having an outdated or incorrectly configured router.

  • A router antenna pointing in the wrong direction can really slow down the entire household's download speed. Also keep in mind that claimed speeds are for wired connections only, not WiFi, which can be slower.

  • However, it's possible that your internet service provider is to blame for chronically poor internet connections. The FCC cites bandwidth throttling as a common source of worry among customers of the most popular ISPs, citing AT&T, Sprint, T-Mobile, and Verizon as companies that have broken transparency requirements. When an internet provider throttles speeds for clients in specific geographic locations, when a data cap is reached, or when browsing certain websites, this is known as throttling. 

  • These providers frequently make exceptions for internet speed test sites, making it difficult to determine whether bandwidth limiting is the cause of your poor internet connection. If you suspect throttling is the cause of your slow speedtest results, contact your internet service provider.

How do download speed tests work?

An online download speed test performs a number of tasks. The test location will, in general: 

Determine your location and the test server that is the most convenient for you.

Send a ping to the server of your choice and time how long it takes for the ping to reach the server, or the upload speed.

Open connections to the server and see how rapidly it can deliver data to your device, or how fast it can download data.

Calculate latency, or the time it takes for a server to respond to a user's request.

What download speeds do I need?

The number of devices and types of internet activities you engage in will determine your internet speed requirements. AT&T has a speed calculator that will help you figure out how fast you need to go. The minimal speeds required for certain activities are listed below. Remember that these are cumulative, so you'll need to add them up to achieve the overall required speed.


Number of devices

Use Cases 

Recommended Download Speed 

1 - 2 

Web surfing, email, social networking, moderate video

From 7 Mbps download speed  to 25Mbps  

3 - 5

Online multiplayer gaming, 4K streaming

From 50 Mbps to 90 Mbps download speed 

More than 5  

All of the above plus sharing large files and live streaming video.

From 150 to 200 Mbps download speed 


Although internet abbreviations can be confusing, knowing what speed is regarded as decent in Mbps is critical. If you're serious about not overpaying for the internet, you should study more about what is a good download speed and become familiar with the terminology used on the internet.

How can I improve my download speed?

Bring your wireless router closer to you. Your internet speed will be slower the further you are from the router. If you have a large house, consider investing in a WiFi range extender to ensure a strong signal in every room.

Restart your modem and router if necessary. Before resuming the devices, unplug them for at least 30 seconds. This can sometimes be enough to get your internet speeds back to where they should be, especially if you've experienced a slowdown over time.

Rotate the antenna on your router. To get a consistent signal in every area, make sure the antenna is oriented inward (towards the center of your home).

Upgrade your modem and/or router if you haven't already. Some older devices are incapable of handling today's high internet bandwidth. Before you buy, check the product specifications to make sure it can handle speeds at least as fast as your current home internet service.

Make changes to your router's settings. Switching to a different channel can result in faster internet speeds in some cases. Ensure that your wireless network is password-protected to prevent unauthorized access to your home internet.

Read more: How to increase download speed